Alpha Robotics Timo AI Reception Robot

A front desk is never quiet for long, and it is rarely staffed the way a busy hour needs. The Alpha Robotics Timo AI Reception Robot is built for that gap: a tall, slim, self-navigating greeter that stands where guests arrive and keeps moving while the people around it keep working.

The product is available through this page, by quotation.

Background

The company behind Timo

Timo was developed independently by Suzhou Alpha Robotics Co., Ltd. The company builds three main product lines: AI service robots, last-mile delivery robots and factory delivery robots. Timo belongs to the first of these, the AI service robots, which are machines meant to work in public, face to face with customers and guests rather than behind a fence on a production floor.

That lineage matters for a buyer. A company that also builds delivery robots has spent its engineering effort on the same hard problems a reception robot faces: finding its way through a building, avoiding people and objects, and stopping safely when something steps into its path. Timo carries that experience into a form made for greeting rather than hauling.

Positioning and key technology

Timo is a highly intelligent and humanized service robot. Its navigation rests on 40 meter TOF radar laser navigation, paired with emergency stop and obstacle avoidance. In plain terms, the robot measures its surroundings with a laser, builds a picture of the space and uses that picture to place itself, with a positioning accuracy of ± 50 mm.

On the front sits a touch screen with a resolution of 1920*1080, which gives guests something familiar to tap and gives the operator a surface for welcome messages, directions and information. The body is slim, at L460*W460*H1200mm, so it fits into lobbies and corridors where a wider machine would be in the way.

Technical Specifications

Specifications as published by the manufacturer; confirmed against the datasheet at quotation.

The manufacturer has not published the contents of the box, the IP rating, the certifications, the camera resolution, the speaker power or the maximum slope the robot can climb; they are confirmed at quotation.

What makes Timo different from a fixed kiosk?

A kiosk waits. A guest has to find it, walk up to it and work out what it does. Timo is a mobile robot, so the first move can be the robot's: it can be placed at an entrance, where the guest naturally arrives, and it navigates the floor with laser guidance rather than being bolted to one spot.

The slim footprint helps here. At L460*W460*H1200mm the robot is about as wide as a narrow lectern and stands taller than most counters, so the screen sits at a visible height without the machine dominating the room. Its weight of about 19 kg, or about 20 kg depending on the battery, is modest for a machine of this height, which is a point worth discussing with your facilities team when you plan where it will be stored and charged.

Noise is the other difference people notice. Reception is a place where voices carry, and a machine that hums or whines is a poor host. Timo is specified at ≤55 dB at a distance of 1 m, a figure that lets the robot move through a lobby without competing with conversation at the desk.

How does Timo find its way around people and obstacles?

Timo uses 40 meter TOF radar laser navigation. A time-of-flight laser measures distance by timing how long light takes to return from a surface, and that gives the robot a continuous reading of walls, furniture and moving people around it. Navigation is paired with obstacle avoidance and an emergency stop, so the robot is designed to steer around what it detects and to halt when it must.

Positioning accuracy is stated at ± 50 mm. For a reception robot, that is the difference between stopping at a marked greeting point and stopping a little short of it, and it helps the robot return to the same spot consistently. As with any robot working in public space, a site visit or a walkthrough of your floor plan is the best way to judge how it will behave in your building, and we are glad to arrange that conversation as part of the quotation.

Who is the Alpha Robotics Timo for?

Hotels are the clearest fit. Timo is a hotel reception robot, and a hotel lobby is exactly the kind of place where a greeter that moves and speaks can take pressure off the front desk during check-in rushes. Resorts across the Caribbean, where guests arrive in waves from flights and cruise transfers, face this pattern every day.

Offices, clinics, showrooms and campuses make a second group. Any site with a steady stream of visitors who ask the same few questions, such as where to go, whom to see and what is available, can use a robot that answers on the touch screen and frees staff for the conversations that need a person.

Event organizers and trade-show hosts are a third group. If your need is a robot for a stand or an exhibition hall, look at the Exhibition Robots category. If you want to compare Timo with other greeters from the same manufacturer, the Alpha Robotics Alice Reception Robot, the Alpha Robotics Amy Reception Robot and the Alpha Robotics Ciao Reception Robot are on this site, and the full range sits in the Reception Robots category.

What is the Alpha Robotics Timo used for?

1. Greeting arriving guests. Placed near an entrance, a reception robot gives visitors a first point of contact before a staff member is free.
2. Answering common questions. The touch screen presents information that would otherwise be repeated by staff dozens of times a day.
3. Pointing visitors in the right direction. In larger buildings, a robot that moves through the space can help people find the right floor or room.
4. Supporting the front desk at peak hours. During check-in or event arrivals, the robot takes the simple requests while staff handle the complex ones.
5. Presenting the brand. A modern, mobile greeter signals that the venue invests in guest experience.
6. Showing services and promotions. The screen can carry announcements and information that guests see as they pass.

Pricing and Availability

We do not print prices on this page. Every Timo is quoted to the requirements of the site, so the best next step is to send us a request with your venue type, the number of robots you have in mind and your location. Delivery, customs and support are arranged with the quotation. The Alpha Robotics Timo AI Reception Robot is available on this page.

Frequently Asked Questions

What are the dimensions and weight of the Timo?

The robot measures L460*W460*H1200mm and weighs about 19 kg, or about 20 kg depending on the battery.

How does the Timo navigate?

It uses 40 meter TOF radar laser navigation with emergency stop and obstacle avoidance. Positioning accuracy is ± 50 mm.

How loud is the Timo when it moves?

Operation noise is ≤55 dB at a distance of 1 m, which suits lobbies and reception areas where conversation matters.

What screen does the Timo have?

It has a touch screen with a resolution of 1920*1080.

Who makes the Timo?

It was developed independently by Suzhou Alpha Robotics Co., Ltd., whose product lines are AI service robots, last-mile delivery robots and factory delivery robots.

Is IP rating or certification information available?

Those details are not yet available for this model. Please mention them when you request your quotation and we will come back to you.

Where can I buy the Alpha Robotics Timo and what does it cost?

You can request it through this page. The cost is given in a quotation prepared for your site and quantity, together with delivery, customs and support arrangements.

Summary

The front desk will always be busy at the worst moment, and Timo is designed to be there when it is. It is a slim, quiet, laser-guided greeter with a full-HD touch screen, built by a company whose experience also covers delivery robots. Its figures are clear on size, weight, navigation, accuracy and noise, and the items still open are named above. If a robot at your entrance fits your plans, this page is the starting point.