Alpha Robotics Amy Reception Robot

A reception desk is only as good as the first ten seconds. The visitor who walks into a hall and finds nobody to ask usually turns around or asks the wrong person. The Alpha Robotics Amy Reception Robot is built for exactly that moment: it notices people approaching, greets them by voice, answers questions on a large touch screen and then walks them to where they need to go.

The product is available through this page, by quotation.

Background

The brand and the Amy line

Amy is sold under the ALPHA ROBOT brand, which builds commercial service robots for public and business premises. Within that range Amy sits among the reception robots: machines meant to stand in lobbies, halls and concourses, where they take over the repetitive part of front-of-house work, such as welcoming, answering routine questions and pointing the way.

The Amy family includes Amy Plus and an Amy delivery version. This article describes the Alpha Robotics Amy Reception Robot as the page lists it, and the version you need is settled when the quotation is prepared. If your plan involves carrying items rather than receiving guests, say so in your request so that the right version is quoted.

Positioning and key technology

What sets a reception robot apart from a kiosk is that it moves. Amy combines a touchable high-definition display with a mobile base, so the information goes to the visitor and not the other way around. On the interaction side, the robot senses a human body in different directions, performs facial recognition and supports voice interaction. It also handles business consultation, guiding navigation and explaining.

Navigation relies on LiDAR with a range of up to 131 ft and a positioning accuracy of approximately ±2.0 in. The robot runs on Android, and it comes with an open SDK package and an open API, so your own developers or an integrator can adapt it to the application scenario and add functions of their own.

Technical Specifications

Specifications as published by the manufacturer; confirmed against the datasheet at quotation.

The manufacturer has not published the IP rating, the camera specifications, the speaker power, the languages supported, the box contents, the processor or the certifications; they are confirmed at quotation.

What makes Amy different from a fixed information kiosk?

A kiosk waits. Amy goes to the visitor. It senses a person approaching from different directions, turns to face them and opens the conversation, which matters in wide spaces where a fixed screen is easily missed. The same body that carries the 21.5 in display can also lead a guest to a counter, a ward, a classroom or a table, and explain what they will find there.

The second difference is how much of the content you control. Welcome and farewell messages can be customized, so the robot speaks in the voice of your hotel, bank or office and not in a generic one. Beyond the messages, the display handles mobile advertisement display, video playback, product information query and map display, so the same unit can announce a promotion in the morning and show a floor plan in the afternoon.

The third difference is openness. With an open SDK package and an open API, Amy is not limited to what ships on it. A shopping mall can connect its own store directory, a hospital can tie in its department list, and a government affairs hall can build the consultation flow its counters actually use. For buyers who want a plain welcome function with little development, the same robot works with its built-in functions.

How long does Amy work between charges?

Amy runs up to 10 hours on its 20 Ah battery and recharges in 3–4 hours. For many venues that covers a full opening day on one charge, and a recharge can fall in the quiet hours before or after. Running time in practice depends on how much the robot travels, how often the screen plays video and how busy the venue is, so describe your daily pattern when you request a quotation.

Travel speed runs from 0 to 2.7 mph, a walking pace that suits guiding visitors through public spaces. The robot weighs approximately 108.0 lb and measures 25.6 × 22.0 × 59.1 in, so it is a substantial unit. Check door widths, aisles and lift sizes along its route before deployment.

Who is the Alpha Robotics Amy Reception Robot for?

The first group is hospitality and retail: hotels and shopping malls, where guests ask the same handful of questions all day and where a moving, talking display adds to the atmosphere as well as to efficiency. The second is transport, where stations and airports need directions and explanations delivered to people who are often in a hurry and unfamiliar with the layout.

The third group is the service counters of institutions: banks, hospitals, schools and government affairs halls. Here the facial recognition, business consultation and guiding functions help with queues and with first-contact questions, leaving staff free for the cases that need a person. Restaurants make up a fourth group, using the robot to greet guests and direct them to tables.

Buyers who want to compare the options can look at the full Reception Robots category, which also includes the Alpha Robotics Alice Reception Robot and the Alpha Robotics Timo AI Reception Robot. If you need the Amy Plus or the delivery version, tell us at the quotation stage.

What is the Alpha Robotics Amy Reception Robot used for?

1. Welcoming visitors. The robot detects people approaching and greets them with your own customized welcome message.
2. Recognizing faces. Facial recognition lets the robot identify the person it is talking to.
3. Answering questions. Voice interaction and business consultation handle the routine enquiries that tie up a front desk.
4. Guiding and explaining. The robot leads guests to their destination and explains what is there along the way.
5. Showing content. The touch display plays video, shows maps, serves product information and carries mobile advertisements.
6. Running custom applications. The open SDK and API let developers add functions that match your own scenario.

Pricing and Availability

Pricing is prepared as a quotation for your configuration and your site, so no amount is printed on this page. Send us the venue type, the version you are considering and the number of units, and we will respond with a quotation. Delivery, customs and support are arranged together with the quotation. The Alpha Robotics Amy Reception Robot is available on this page.

Frequently Asked Questions

What size is the display?

The touchable high-definition display measures 21.5 in. It is used for advertisements, video, product information and maps.

How long does the battery last and how long does it take to charge?

Amy runs up to 10 hours on its 20 Ah battery, and a full charge takes 3–4 hours.

Can Amy be programmed for our own application?

Yes. The robot has an open SDK package and an open API, which can be used to redevelop it according to the application scenario and to add functions of your own.

Does Amy navigate by itself?

Amy uses LiDAR with a range of up to 131 ft and a positioning accuracy of approximately ±2.0 in. It supports guiding navigation and explaining for visitors.

Which languages does it speak?

Language support is settled with your quotation, so please tell us which languages your visitors need.

Is there an IP rating or certification information?

Please ask for the IP rating and certification details when you request your quotation, and we will answer them there.

Where can I buy the Alpha Robotics Amy Reception Robot and what does it cost?

You can request it through this page. The cost depends on the version, quantity and destination, so it is given in a quotation and not as a list price.

Summary

The first ten seconds at a front desk decide a great deal, and Amy is designed to make them count. It notices the visitor, greets them in your wording, answers on a 21.5 in touch display and then walks them to their destination, running up to 10 hours on a charge. The open SDK and API let it grow with your own needs. If you are weighing it for a hotel, a hall, a bank or a hospital, this page is the starting point.