Alpha Robotics Fairy Mobile Digital Service Robot

A fixed information desk waits for people to find it, and a mobile one goes to meet them. The Alpha Robotics Fairy Mobile Digital Service Robot is built on that second idea. It pairs a tall portrait-format screen with autonomous movement, so that greeting, informing and guiding visitors becomes one continuous job rather than three separate stations.

The Alpha Robotics Fairy Mobile Digital Service Robot is available through this page, by quotation.

Background

The brand and its place in the range

Fairy is sold under the ALPHA ROBOT brand, which is known in our catalog for service robots that work in front of the public. Several siblings sit beside it, among them the Alpha Robotics Alice Reception Robot. The Fairy is the model in this family that puts a large display and visitor processing at the center of the design.

In practice, robots of this kind are bought by organizations that handle a steady stream of people and want the first contact to be consistent: the same greeting, the same information, the same intake questions, hour after hour. The Fairy is aimed at exactly that need.

Positioning and key technology

The Fairy is a mobile digital-service robot with a large portrait-format display for customer engagement, information, visitor processing and guided service workflows. The display measures 23.8 in and works as a touchscreen for information, promotions and service content. Visitors can deal with the robot through visual, voice, text and touch interaction, so someone who prefers to talk can talk, and someone who prefers to tap can tap.

Behind the screen sit the functions that make the robot mobile and useful. It navigates with SLAM and avoids obstacles in real time, using LiDAR with a range of up to 131 ft. It supports face recognition and autonomous visitor guidance, and it collects visitor data through configurable information-consultation workflows. The operating system is Android, and an open API supports qualified custom applications, which lets an integrator connect the robot to the systems a site already runs.

Technical Specifications

Specifications as published by the manufacturer; confirmed against the datasheet at quotation.

The manufacturer has not published the connectivity, the processor, the RAM and storage, the speakers and microphones, the cameras and sensors other than LiDAR, the ingress protection rating, the maximum slope and obstacle clearance, the power consumption, the certifications, the contents of the box or the display resolution and brightness; they are confirmed at quotation.

What makes the Fairy different from a fixed information kiosk?

A kiosk serves only the person who walks up to it. The Fairy can travel at up to 2.7 mph, so it can meet visitors at an entrance, lead them toward a counter or a meeting room, and return to its post when the task is done. Autonomous visitor guidance and face recognition are part of its function list, which turns a simple answer to "where is it?" into an escort to the place.

The second difference is the way people can talk to it. Visual, voice, text and touch interaction means the robot does not depend on one input method. A busy lobby, a visitor who is in a hurry and a visitor who needs more time are all handled by the same unit.

The third difference is data. Visitor data collection and configurable information-consultation workflows let a site decide what the robot asks and what it records. For a bank branch or a public-service center, that can mean a short intake conversation before a person reaches a staff member.

How does the Fairy move safely among people?

Navigation is based on SLAM with real-time obstacle avoidance. The LiDAR reaches up to 131 ft, which gives the robot a long view of a corridor or hall. When it has to stop, the braking distance is approximately 7.9 in or less, an important figure for a robot sharing floor space with visitors, staff and trolleys.

The body is tall and narrow, 21.3 × 18.5 × 55.3 in, and weighs approximately 88.2 lb. That gives the display a comfortable height for standing visitors while keeping a modest footprint. A site with ramps, thresholds or uneven flooring should tell us about it when requesting a quotation.

For a working day, the 20 Ah lithium battery gives up to 10 hours of operation, and a recharge takes 3–4 hours. A site that opens for a long day can plan charging around its quieter hours.

Who is the Fairy for?

Banks and public-service centers are the first segment named for this robot. They have queues, forms and repeated questions, and a robot that greets, collects visitor details and guides people to the right desk fits the work. Corporate reception is the second: a lobby robot can announce itself, answer routine questions and show company content on its large screen.

Retail and promotional environments suit the touchscreen, which carries promotions as well as information. Healthcare facilities and exhibitions are also named, and both reward a robot that can guide people through a large, unfamiliar space. Buyers who care mainly about trade-show and showroom settings can also browse our Exhibition Robots category, and those furnishing workplaces will find related models under Office Robots.

If your requirement is a pure reception role, compare it with the Alpha Robotics Alice Reception Robot. If you are looking for something that is not a service-desk robot at all, the Alpha Robotics Alphabot G1 Wheeled Humanoid Robot is a different kind of machine. Our team can help you choose between them.

What is the Fairy used for?

1. Greeting and engaging visitors. The robot approaches people and opens a conversation by voice, text or touch.
2. Giving information. The 23.8-inch touchscreen presents directories, service details and announcements.
3. Guiding visitors. Autonomous guidance with SLAM navigation leads people to their destination.
4. Processing visitors. Visitor data collection supports check-in and intake before a staff member takes over.
5. Running consultation workflows. Configurable information-consultation workflows follow the questions a site wants to ask.
6. Promoting services. The screen carries promotions and service content in retail and exhibition settings.

Pricing and Availability

We do not publish prices for this robot. Every project is quoted according to the site, the workflows and the quantity required. Delivery, customs and support are arranged together with the quotation. The Alpha Robotics Fairy Mobile Digital Service Robot is available on this page.

Frequently Asked Questions

How big is the Fairy?

The robot measures 21.3 × 18.5 × 55.3 in and weighs approximately 88.2 lb. The display is 23.8 in.

How long does it work on one charge?

Operating time is up to 10 hours, and charging takes 3–4 hours. The battery is a 20 Ah lithium unit.

How does it avoid obstacles?

It uses SLAM navigation with real-time obstacle avoidance and LiDAR with a range of up to 131 ft. Braking distance is approximately 7.9 in or less.

How do visitors interact with it?

Through visual, voice, text and touch interaction. The 23.8-inch touchscreen carries information, promotions and service content.

Can it be connected to our own software?

The robot runs Android and offers open API support for qualified custom applications.

Can it recognize visitors and guide them?

Yes. Face recognition and autonomous visitor guidance are part of its function list, alongside visitor data collection.

Where can I buy the Alpha Robotics Fairy Mobile Digital Service Robot and what does it cost?

You can request it through this page. The cost depends on your project, so we provide a quotation rather than a list price.

Summary

A desk stays where it is put, and the Fairy does not. Its large portrait display, four ways of interacting, SLAM navigation and visitor-data workflows let one machine greet, inform, process and guide. The figures, from the 10-hour operating time to the 131 ft LiDAR range, describe a robot built for a working day among people. If a mobile front-of-house robot is what your site needs, this page is the starting point.