Keenon BUTLERBOT W3 Private and Multi-Floor Service Robot with 5 Year Warranty

Most delivery robots stop at the lift door. The Keenon BUTLERBOT W3 Private and Multi-Floor Service Robot with 5 Year Warranty is built to keep going: it can operate elevators on its own, so a tray prepared on one floor can reach a room on another without a staff member walking beside it. For hotels, offices and healthcare facilities where the real distance is vertical, that changes what a robot can be asked to do.

The product is available through this page, by quotation.

Background

Keenon and the BUTLERBOT line

Keenon is a maker of service robots, and its catalog covers a range of delivery machines. The DINERBOT models are aimed at dining rooms, while the BUTLERBOT W3 is the one made for private, enclosed carrying between floors. You can see the wider range in our Keenon Delivery Robots category, and the hospitality-focused selection in Delivery Robots.

The W3 is described by its source as an autonomous delivery robot designed for hotels, offices and healthcare facilities. That short list of settings tells you a lot. All three are indoor places with corridors, lifts, doors and people who expect discretion, and all three have items that need to travel safely from one point to another.

Positioning and key technology

The W3 combines a 270° LiDAR, AI-based SLAM and dual stereo vision sensors for navigation. LiDAR measures the space around the robot, SLAM lets it build and use a map of the building, and the stereo vision sensors add a second way of seeing what is ahead. Together they let it move through complex indoor environments safely.

Its most distinctive ability is lift use. The robot can autonomously operate elevators, which makes multi-floor delivery part of its normal routine rather than a special arrangement. Its compartments are enclosed and ventilated, so meals, amenities or medical supplies travel out of sight and the service stays hygienic and contactless.

An 11.6-inch HD touchscreen serves as the user interface, and the robot runs on Android.

Technical Specifications

Specifications as published by the manufacturer; confirmed against the datasheet at quotation.

The manufacturer has not published the IP rating, the box contents, the noise level, the Wi-Fi or network connectivity, the obstacle detection range or the operating temperature; they are confirmed at quotation.

How many compartments does the W3 have, and which configuration should I choose?

The W3 is configurable with 2, 3 or 4 compartments. Each compartment measures 390 × 385 × 300 mm, and the load capacity is 20 kg, which is 10 kg per layer. Total capacity is up to 90 L.

The choice depends on what you carry and how many stops you plan per trip. A two-compartment robot suits larger single items or a small number of deliveries. Three or four compartments suit mixed loads, such as a meal in one compartment and towels or amenities in another. Because the robot can serve up to 4 locations per trip, a four-compartment layout allows each stop to have its own enclosed space.

The figures sheet gives the same specifications for all three configurations, so the difference between them is the number of compartments you can load. Tell us your typical load and number of stops when you request a quotation, and we will confirm the configuration with you.

Can the W3 work in a building with several floors and narrow corridors?

Yes, that is its intended setting. The robot can operate elevators by itself, and its operating environment is listed as indoor, controlled access and cross-floor capable. Controlled access matters in hotels and hospitals, where doors and lifts are often restricted to authorized use.

Corridors are the other consideration. The minimum passage width is ≥ 700 mm, and the robot itself measures 459 mm wide, so a standard corridor is usually no problem. The robot can handle slopes up to 7°, which covers gentle ramps between building sections. Its maximum speed is 0.8 m/s, a walking pace that suits busy indoor spaces.

Who is the Keenon BUTLERBOT W3 for?

Hotels are the clearest fit. Guest rooms are spread across floors, and requests for food, toiletries or small amenities arrive at any hour. The W3 keeps the item enclosed and delivers it to the door, which suits guests who value privacy.

Healthcare facilities can use it for meals, supplies and other items that need to move between wards or departments in a hygienic, contactless way. Offices and corporate campuses can use it for internal deliveries between floors, such as documents, parcels or refreshments.

If your main need is serving tables in a restaurant rather than moving items between floors, a dining-room model is a better match. The Keenon DINERBOT T3 Enclosed Delivery Robot with 5 Year Warranty is a separate model worth comparing. For multi-floor, private delivery, the W3 is the one designed for the job.

What is the Keenon BUTLERBOT W3 used for?

1. Room service delivery. Meals and drinks travel in enclosed, ventilated compartments to the guest's door.
2. Guest amenities. Towels, toiletries and other small items reach rooms on any floor without a staff member leaving the desk.
3. Medical supply transport. Contactless carrying of supplies between departments in healthcare facilities.
4. Office internal delivery. Parcels, documents and refreshments move between floors of an office building.
5. Multi-stop trips. One trip can serve up to 4 locations, so several requests are handled in a single run.
6. Cross-floor errands. The robot operates elevators on its own, so a delivery does not stop at the lift.

Pricing and Availability

We do not print prices on this page. Quotation is the next step: tell us your building, the number of floors and the configuration you have in mind, and we will prepare an offer. Delivery, customs and support are arranged with the quotation. The Keenon BUTLERBOT W3 is available on this page.

Frequently Asked Questions

How long does the battery last?

The battery life is up to 12 hours, and the battery is rated DC 48V 12Ah. Charging takes approximately 6.5 hours.

How much can the robot carry?

The load capacity is 20 kg, which is 10 kg per layer. Total capacity is up to 90 L.

Can it use elevators without help?

Yes. The robot can autonomously operate elevators, which allows multi-floor deliveries without a staff escort. Its operating environment is listed as indoor, controlled access and cross-floor capable.

How many stops can it make in one trip?

It can deliver to up to 4 locations per trip. A configuration with 4 compartments gives each stop its own space.

What navigation technology does it use?

It uses a 270° LiDAR, AI-based SLAM and dual stereo vision sensors. The user interface is an 11.6-inch HD touchscreen, and the operating system is Android.

Is the food or cargo protected during delivery?

The robot has enclosed, ventilated cabins that support hygienic, contactless service. They are intended for meals, amenities and medical supplies.

Where can I buy the Keenon BUTLERBOT W3 and what does it cost?

You can request it through this page, by quotation. We do not publish a price here; the offer depends on the configuration and on delivery and support arrangements, which we confirm with you.

Summary

Many robots can carry a tray along a flat corridor, but few can leave the floor they started on. The Keenon BUTLERBOT W3 is designed to do exactly that: it rides elevators by itself, keeps its cargo enclosed and ventilated, and can serve up to 4 locations in one trip. With a 20 kg load, 2, 3 or 4 configurable compartments and a battery life of up to 12 hours, it is built for hotels, offices and healthcare facilities. If that matches your building, this page is the starting point.