Digit X02 Universal Humanoid Robot (X02)

A reception desk is only as good as the first ten seconds. A visitor walks in, looks for a face that turns toward them, and decides whether this is a place that listens. The Digit X02 Universal Humanoid Robot (X02) is built for exactly that moment: a humanoid that tracks the face of the person speaking, answers in conversation and moves through a busy room on its own.

The product is available through this page, by quotation.

Background

Humanoid robots are no longer only a laboratory subject. In shops, showrooms and offices, a human-shaped machine can do something a screen cannot: stand where people stand, face them and talk. The DIGIT X02 belongs to this service-oriented branch of the field.

The X02 and its lineage

The X02 is sold under the DIGIT brand. The manufacturer's own name for it is 夏起X02 (Xiaqi X02), and it is a universal humanoid robot. Here, universal means that the robot is meant for several customer-facing jobs rather than one fixed routine. No company history or development timeline is available for it, so this page does not invent one. What is stated is the design intent, and that intent is clear.

Ergonomics as the design principle

The X02 is designed using ergonomics, also called human factors engineering. The aim is for every detail to come closer to the way people naturally interact with one another, so that the experience feels more natural and more comfortable for the person standing in front of the robot. This matters in practice. A guide robot that visitors avoid is of little use, and one they approach and talk to earns its place on the floor.

Technical Specifications

Specifications as published by the manufacturer; confirmed against the datasheet at quotation.

The manufacturer has not published the battery capacity, the payload, the IP rating, the sensor details, the compute platform, the charging time, the contents of the box, the software or SDK, or any dimensions beyond the height; they are confirmed at quotation.

What makes the X02 different from a screen-based kiosk?

A kiosk waits for a touch. The X02 is a multimodal robot, which means it works with several channels at once: voice, face, expression and movement. It holds multi-turn voice dialogue, so a visitor can follow one question with another instead of starting over each time. It also shows rich natural expressions and makes natural movements while it talks, which gives the conversation a human rhythm that a flat display cannot offer.

Three perception functions support this. Face tracking lets the robot keep its attention on the person it is speaking with. Lip movement detection helps it tell who in a group is talking. Sound source localization lets it turn toward a voice. Together they make the robot feel present in a crowded lobby or exhibition hall, where several people may speak at once.

Language is the other point. The X02 supports conversation in multiple languages and in Chinese dialects. For a venue that welcomes visitors from different places, that breadth is a practical advantage. Tell us which languages your guests speak, and we will take that into account when we prepare your quotation.

How does the X02 move around a venue?

A reception robot that cannot leave its spot is a statue. The X02 walks autonomously on marble, carpet and wood flooring, and in dynamic indoor environments of up to 100,000 m². Those are the surfaces found in malls, hotel lobbies, showrooms and office buildings. The word dynamic matters as well: people walk through, doors open and displays change, and the robot is meant to work in that setting rather than in an empty test hall.

The maximum speed is 4.5 km/h, a walking pace that suits guiding visitors, since a person can follow without hurrying. Runtime per charge is 2 hours, which is worth planning around: a venue should think about how the robot's active periods fit into the day. The body is an aluminum alloy frame with a composite outer shell, and it stands 169 cm tall and weighs 69 kg.

The hands add another dimension. The X02 has 40+ degrees of freedom overall, of which 29+ are in the hands, and each hand has 5 fingers. That allows expressive gestures, which help in explanation and greeting. Lifting and carrying are not among its stated roles, so plan the X02 for conversation, guidance and presentation.

Who is the Digit X02 for?

The X02 suits organizations whose business depends on first contact with visitors and customers.

• Retail and shopping centers: operators who want a guide that can lead shoppers around a large floor and answer questions about it.
• Exhibition halls, showrooms and museums: teams that need a consistent presenter to explain exhibits and products throughout the day.
• Corporate offices and hotels: managers looking for a front-desk presence that greets arrivals and handles routine inquiries.
• Sales and customer-service teams: companies that want a memorable, approachable way to start marketing conversations and business consulting.

Buyers who are still comparing platforms can browse the Humanoids category and the Bipedal Humanoids category. Other models from the brand include the Digit P01 IP Series Humanoid Robot (P01) and the Digit S02 Bionic Humanoid Robot (S02). If your project is research or heavy physical work rather than public-facing service, the X02's focus on conversation and guidance may not be the right match, and it is worth talking with us first.

What is the Digit X02 used for?

1. Marketing customer service: a talking, expressive presence that draws attention and answers customers' questions.
2. Exhibition hall explanation: presenting exhibits and products to visitors in a consistent, engaging way.
3. Mall guidance: leading shoppers through large commercial spaces at a comfortable walking pace.
4. Front-desk reception: greeting arrivals, turning toward whoever is speaking and handling first inquiries.
5. Business consulting: holding multi-turn voice conversations on services and offers.
6. Multilingual visitor engagement: speaking with guests in several languages and Chinese dialects.

Pricing and Availability

The X02 is supplied by quotation. Tell us about your venue, the languages you need and the tasks you have in mind, and we will prepare a quotation around them. Delivery, customs and support are arranged together with the quotation. The Digit X02 Universal Humanoid Robot (X02) is available on this page.

Frequently Asked Questions

What tasks is the X02 suited to?

The manufacturer lists marketing customer service, exhibition hall explanation, mall guidance, front-desk reception and business consulting. These are all conversation-led, visitor-facing roles.

Does it speak more than one language?

Yes. It supports conversation in multiple languages and in Chinese dialects. Tell us which languages you need and we will take them into account.

Can it walk by itself?

Yes. It walks autonomously on marble, carpet and wood flooring, and in dynamic indoor environments of up to 100,000 m².

How long does it run on one charge?

Runtime per charge is 2 hours, so it is wise to plan its active periods around the day.

How does it connect to a network?

It connects through Ethernet and Wi-Fi.

Can it carry things?

Carrying is not among the X02's stated roles, which are conversation, guidance, presentation and reception.

Where can I buy the Digit X02 and what does it cost?

You can buy it through this page, by quotation. Send us your requirements, and we will answer with a quotation that covers delivery, customs and support.

Summary

The first ten seconds at a reception desk decide a great deal, and the X02 is built to make them count. It turns toward the speaker, follows a conversation across several turns, speaks in multiple languages and walks through the venue at a guiding pace. Its stated roles are customer service, presentation, guidance, reception and consulting. For a buyer who wants a humanoid that talks with visitors, this page is the starting point.